COVID-19 Re-opening Safety Plan for Delevan DMV

County Department COVID-19 Re-Opening Safety Plan for the Department of Motor Vehicles in Delevan, NY.

Reference Note

This was started from the County Department Reopening Safety Plan form submission #42 (ID: 2946) County Center on 2020-05-29.

Department Information:

DMV managed by Clerk's Office

Facility / Location Name:

DMV in Delevan

Address of Facility:

46 N Main St., Delevan, New York. 14042, United States

Delevan DMV COVID-19 Plan

The following is from the document "delevan-dmv-covid-plan.docx"

The office is small, but the existing work space will accommodate 3 cashier stations and 3 customers at a time to allow for social distancing.  The work stations are more than 6 feet apart.  There will be times that employees will need to be closer than 6 feet, and all employees will have face masks and instructions to always wear them when closer than 6 feet from anyone.  There already is a 6 foot wall separating the customers from the employees. The break room is large enough for 2 employees to take a break or eat at the same time and maintain distance.

There is no possibility of remote work of any kind for the DMV.  We already use a 4 day work week.

We will restrict access to the lobby area.  It is small, and can only have 2 waiting people to allow distancing.  The office has a large front window that faces the parking lot.  We plan to purchase a “take a number” machine that we will place outside our door, but under a large walkway that is protected from rain and snow.  We will ask people to take a number and return to their car and watch the sign.  We will have a “now serving number” sign both in the office and facing out the window.  The cashiers will be able to advance the numbers from their work stations.  We will only allow 2 people to wait in line at any time.  We will mark the floors to show proper distancing.

We will encourage all employees who show signs of illness to not come to work, and we will provide COVID-19 training from Civil Service to all employees.

We will provide the necessary face masks to all employees and encourage them to use the masks properly and to keep them clean.  We have already purchased a large supply of pens that we plan to give away. If someone in the office uses the pen, they will get to keep it.  We will have appropriate signage for this.  The full size Bic pens cost us less than 5 cents each.  We will clean and sanitize the frequently touched areas often throughout each day.  Each employee will have their own bottles of hand sanitizer, and we will have hand sanitizer available for the public to use.  I hope to get a no touch unit for this.  We have a bathroom that is stocked with soap and paper towels so hand washing will be very easy and encouraged to be done often.


People

Physical Distancing

  • Provide COVID-19 training as assigned by Human Resources. Yes
  • Ensure 6 ft. distance between personnel, unless safety or core function of the work activity requires a shorter distance. Any time personnel are less than 6 ft. apart from one another, personnel must wear acceptable face coverings. Yes
  • Tightly confined spaces will be occupied by only one individual at a time, unless all occupants are wearing face coverings. Yes
  • Post social distancing markers using tape or signs that denote 6 ft. of spacing in commonly used and other applicable areas on the site. Yes
  • When distancing is not feasible between work stations or spaces, personnel must wear face coverings. Yes
  • Encourage social distancing through telework and flexible scheduling when feasible. Yes

Describe how you will meet the criteria above

The office is small, but the existing work space will accommodate 3 cashier stations and 3 customers at a time to allow for social distancing. The work stations are more than 6 feet apart. There will be times that employees will need to be closer than 6 feet, and all employees will have face masks and instructions to always wear them when closer than 6 feet from anyone. There already is a 6 foot wall separating the customers from the employees. The break room is large enough for 2 employees to take a break or eat at the same time and maintain distance.

Telework / Minimal Contact

Protect personnel at high risk for severe illness through telework, or minimizing contact with the public and other employees when able Yes

Limit In-Person Gatherings

Limit in-person gatherings (e.g. interviews) as much as possible and use tele- or video-conferencing whenever possible. Essential in-person gatherings (e.g. meetings) should be held in open, well-ventilated spaces with appropriate social distancing among participants Yes

Describe how you will meet the criteria above

We will institute a "take a number" system. We will only allow the "next" customer into the office. There is a large front window that faces the parking lot and we will put the "now serving #" sign in the window so it can easily be seen from the parking lot.

Remote Work

Identify those employees that can remote work-from-home Yes

What types of positions may do remote work-from-home?

There is no possibility of remote work of any kind for the DMV. We already use a 4 day work week.

Designated Areas

Establish designated areas for pick-ups, deliveries, and the public, limiting contact to the extent possible. Yes

Identify the designated areas within this location

There will be no pick up or delivery. Paperwork must be brought in or mailed.

Additional Comments

Provide a detailed summary of how you will implement and comply with the social distancing guidelines listed above for your department.

Refer to the Delevan DMV COVID plan.

Places

Physical Space Modifications

Please provide in detail any physical space modifications that are proposed to achieve social distancing requirements. These modifications can include, but not limited to rearranging offices, adding physical barriers, etc.

Agree to discuss space modifications with Public Works / Building Maintenance. Yes

Describe in detail the modifications that are proposed & possible costs associated, if known

There are no modifications needed.

Protective Equipment

Employers must provide employees with an acceptable face covering at no-cost to the employee and have an adequate supply of coverings in case of replacement. Yes

Face coverings must be cleaned or replaced after use or when damaged or soiled, may not be shared, and should be properly stored or discarded. Yes

Limit the sharing of objects and discourage touching of shared surfaces; or, when in contact with shared objects or frequently touched areas, wear gloves (trade-appropriate or medical); or, sanitize or wash hands before and after contact. Yes

Detailed Summary Options

Refer to the Delevan DMV COVID plan.

Hygiene and Cleaning

Adhere to hygiene and sanitation requirements from the CDC and NYS Dept. of Health. Yes

Provide and maintain hand hygiene stations for personnel, including handwashing with soap, water, and paper towels, or an alcohol-based hand sanitizer containing 60% or more alcohol for areas where handwashing is not feasible. Yes

Conduct regular cleaning and disinfection at least after every shift, daily, or more frequently as needed, and frequent cleaning and disinfection of shared objects (e.g. tools, machinery) and surfaces, as well as high transit areas, such as restrooms and common areas, must be completed. Yes

Detailed Summary Options

We have already purchased a large supply of pens that we plan to give away. If someone in the office uses the pen, they will get to keep it. We will have appropriate signage for this. The full size Bic pens cost us less than 5 cents each. We will clean and sanitize the frequently touched areas often throughout each day. Each employee will have their own bottles of hand sanitizer, and we will have hand sanitizer available for the public to use. I hope to get a no touch unit for this. We have a bathroom that is stocked with soap and paper towels so hand washing will be very easy and encouraged to be done often.

Refer to the Delevan DMV COVID plan.

Communication

Post signage throughout the site to remind personnel to adhere to proper hygiene, social distancing rules, appropriate use of PPE, and cleaning and disinfecting protocols. Yes

Establish a communication method for employees, visitors, and customers with a consistent means to provide updated information. Yes

If a worker tests positive for COVID-19, department head must immediately notify the County Health Departments and cooperate with contact tracing efforts, including notification of potential contacts, such as workers or visitors who had close contact with the individual, while maintaining confidentiality required by state and federal law and regulations. Yes

Detailed Summary Options

We will get signage from the EOC about proper hygiene, social distancing, and the proper use of PPE. The cleaning protocols will be well defined, and will be closely adhered to. The office has Customer Facing Devices (CFDs). Every customer must use one. We will clean these as needed between customers. We already have in place a procedure to contact and/or get messages to employees. We have e-mail, phone and/or text message information for everyone. We also have a break room where we post many messages.

Refer to the Recording office COVID plan.

Process

Screening

All employees shall self-monitor and check his or her temperature every 12 hours whether at work or at home. Yes

All employees shall also undergo a pre-shift temperature screening when reporting to work at the beginning of each shift. Yes

All employees shall report at the beginning of each shift to a central designated point of entry which shall be determined by the County Administrator. Yes

For employees that do not report to a physical building and instead travel from home to places in the community, each shall perform a pre-shift temperature screening before each shift. Leaving the home and reporting to your work site is the equivalent of your attestation that you are without a fever. Yes

Symptom Screening

If you have any of the following symptoms, staff shall not enter the workplace and shall contact his or her supervisor and refer the employee to contact the EOC nurse. Yes

Where is the designated point of entry for this/each location within your department?

The back door of the office.

How will you implement the pre-shift temperature screening and symptom screening at each location in accordance with Directive 11-2020?

We will comply with Directive 11-2020 by taking each employees temperature and confirm they are feeling well at the beginning of each shift. The employees all enter through a rear door and we will do the screening when they enter.